You meant every word when you stated this on your website, “BE AVAILABLE FOR YOU! ” and as a Sales Rep per my profession that is constantly on the go where time equals money along with an personality that likes fast response/results, you are every bit of that statement above. Indeed, you were always there for us EVERY single day, whether it was my call on Monday at 7am, or Saturday at 6pm you were always DELIVERING a response for us and always available for us. One of my favorite quote is, “Success is results of spontaneous combustion, you must set yourself on Fire”, man, Tom, you are on Fire and that is why you are so Successful. So instead of saying Thank You for the 100′s of time, I shall say, referrals are coming your way……Sincerely, Peter; Riverside CA 2013
Tom, your experience really shows from your communication skills, you were able to effectively and efficiently coordinate not only with me but also the whole Circe/Team, from Escrow to Seller to my Broker, you kept everyone in the loop and made sure everyone was informed where we stand which resulted in a smooth and fast close! Excellent Tom!
You do not know how great of news this really is, you guys have been absolutely FANTASTIC!! I will recommend you and Pinnacle Mortgage to anyone and everyone I know who is trying to get a mortgage! WOW what a way to start my day!
I am almost sad this is coming to a close as you were a delight to work with, which is why I will continue to send referrals your way. Thank you for your service and great communication!
Thank you very much. You have been excellent throughout this whole process and will definitely get my referral if anyone asks. I will also let my realtor know what a great help you have been.
Dear Tom, In my 6+ years American life saw lot of people; I talk to lot of people. I thank lot of people. But I find you the most professional and at the same time vary friendly gentleman. This is my first house, which I purchased on 2009. Since I plan to buy a house, I seen and talk to so many realtor and loan officer, I did not find one, not even close to your professionalism. I don’t know how to put it in the highest appreciation in word. I am simply saying “Thank you so much Tom”. I truly appreciate your help from my heart.
- Thank you Azazul Fikar
TOM THANK YOU VERY MUCH, everything went well and smooth. AGAIN THANK YOU From both of us. Thank you TOM for coming thru for us,, I thought it was going to be as tough as the other guy DAVID but YOU made us a miracle and we are very pleased. THANK YOU MR. TOM STAFFORD and Crew.
From both me and my wife, WE are very satisfied with you and your work and crew.
GOD BLESS. the ARROYOS family.
Tom recently helped us refinance our mortgage on our home, and we were extremely impressed with how easy it was! Tom was very professsional and worked with us throughout the entire process to ensure we had any questions answered and to ensure the process ran smoothly. If we had known it would be this simple, we would have done this months ago! Thanks for the personal touch, follow-up throughout the process, and making sure we were happy the entire time. Tom’s knowledge of the ins and outs of the mortgage process was evident from day one!
Thank you so very much for helping us through this. You were amazing and a pleasure to work with. You are an asset to your company and I would recommend you to anyone. Please forward this email, or forward me the email of your supervisor so that they know how helpful you were.
Have a wonderful day, and thank you so much!
Michael & Jennifer
When my husband and I decided to refinance our home , little did we know that we would be working with someone as professional and personable as Tom Stafford. Tom didn’t waste any time in getting our information and helping us navigate through the confusion of trying to figure out which loan was right for us. We did everything via the internet, which was new to us. Anytime I had a question I called or emailed him. If he didn’t know the answer he would do the research and get right back to me. Tom truly made a difference in making our refinance a pleasant experience. I had such an excellent experience with Tom that I referred my mom to him. She too refinanced her house and Tom again took great care in helping her to feel comfortable with the process.
I would highly recommend doing business with Tom Stafford. He is wonderful!Good Luck!
Very satisfied customer
Thank you for working with us. One more thank you, because we took your advice, we took all the money we saved with the refinancing and then some, and sent it to our $12,000 credit card and are happy that it is now down to$4000 but we continue to snowball. according to our budget we should be done with it by summer:-). Thank you thank you for working with us.
Thank You – Letter of Recommendation
As a result of our continued conversations and evaluation over the past several weeks, it is with sincere thanks & appreciation that we are issuing to you this letter. Your honesty, integrity and ethical business practice are what every consumer seeks… unfortunately with seldom avail. We thank you for your generosity and unbiased opinions in relation to our home mortgage needs. Whilst some/most consultants (in our experience) push forward with intentions not of the consumer but for the origination fee, it is refreshing to have received recommendation of the contrary including backup justification to assist with our final decision. And, not a recommendation based on our approval ability, solely an evaluation of benefit return…. Ultimately the question asked by every consumer is “does it make sense?” and “is this the best for me/my family?”. To have this question answered honestly means the world to our family and speaks volumes for your character and integrity.
You’ve not requested or even insinuated that we furnish a letter of recommendation which we know is highly valued these days. However, it is with great pleasure to write, and hope that you may be able to utilize this letter as recommendation for any future clientele. We are of the firm belief that you retain the knowledge and experience to evaluate the many mortgage options that exist in today’s marketplace… however of more importance, retain the integrity to follow through and recommend for/against the product(s) most suitable for an individual’s/family’s specific situation. With no hesitation, we would recommend Tom Stafford for your mortgage & finance needs.
This was our first experience with the services of Tom Stafford. We can unequivocally state that we will return for business in the future. At this juncture and based on our conversations with Tom, there remains evaluation and the decision to proceed or forego our refinance has not been fully determined. Tom has given us the variables and tools necessary to make this important decision. We are grateful to have established this relationship and have someone to turn to (that can be trusted) when the needs arise.
With warm regards, appreciation, and recommendation: Scott & Sara
From a client that thought it would just be easier to use his current lender
Tom, I was going to go with Bank of America again but they started to give me the run around. The final straw was when my house got appraised 30,000 less then what it should have and they gave me an updated loan estimate with new charges. I wasted a bunch of time. I had been wanting a larger company for my loan but in the end they were so big they didn’t care about me, even with a credit rating of 800+.
Tom did everything that he said he would do. I am a firefighter and have recommended him to other guys at the firehouse since then.
Thank you so much for all your help. After getting great service from you on our last refinance loan, my wife and I found it very refreshing that you didn’t just forget about us, but instead actually contacted us to let us know that we had an opportunity to refinance at an even lower rate and save money. We had not been paying attention and would have missed our chance to refinance at the lower rate if not for your help. It’s nice get true customer service (and satisfaction) in a business that has a reputation for lacking in that area these days.
Thank you again,
The closing this morning went very smooth. I just wanted to thank you for working on this loan. So thank you.
This one has been hanging over me for some time and its really nice to have that refinanced with the new terms. Its a bit of relief. Your help is very appreciated and you do good work. With that being said I will gladly recommend you in the future.
phone: 512-23-HOMES (46637)
Please note: I have been doing mortgages for a very long time, however this website is new. Considering that, I have only decided to use recent testimonials from the past year or so.